Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way, including through contact forms, scheduling forms, and payment forms. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, phone number, and other forms of communication); payment details (including credit card information) that you provide willingly through the website.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our users with ongoing customer assistance
To be able to contact our Visitors and Users with general notices or promotional messages.
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we keep ourselves for research purposes.
To comply with any applicable laws and regulations.
When you opt-in to receive SMS messages, we collect:
Your phone number
Consent to send SMS messages
Your email address
Your basic contact information
Your messaging history
We use your information to:
Send you the SMS messages you’ve opted in to receive
Provide updates, promotions, or other relevant content based on your preferences
Choices and Controls
To operate our business
Our company is hosted on the Squarespace.com platform. Squarespace.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Squarespace.com’s data storage, databases and the general Squarespace.com applications. This website is HIPAA compliant and all relevant Security Rule protocols are in place.
We may contact you to notify you regarding your inquiry, to offer services, scheduling, or referrals, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Disclosures of Your Information
We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction, or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.
We do not sell or share any Non-personal or Personal Information to any other companies for any reason. We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.
If you don’t want us to process your data anymore, please contact us at lexi@lexilistens.com
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at lexi@lexilistens.com